Overview

Job Overview

We are currently seeking a Medical Assistant II to join our Outpatient Women’s Health Clinic team. This role is ideal for a professional who thrives in a busy clinical environment and is dedicated to delivering compassionate patient care along with exceptional service.

In this position, you will support providers and clinical staff while helping manage patient flow and scheduling to ensure efficient daily operations and a positive patient experience.

As part of our workplace safety standards, selected candidates must complete respiratory fit testing in accordance with occupational health requirements.

Required Certifications

Applicants must hold one of the following active credentials:

  • Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association

  • Certified Medical Assistant (CMA-AAMA) – American Association of Medical Assistants

  • EMT (Basic, Advanced, Intermediate, or Paramedic) – Texas Department of State Health Services

  • Licensed Paramedic (Texas DSHS)

  • National Certified Medical Assistant (NCMA) – National Center for Competency Testing

  • Nationally Registered Certified Medical Assistant (NRCMA) – National Association of Health Professionals

  • Registered Medical Assistant (RMA) – Accredited certifying organizations

Experience: Minimum of two (2) years of relevant healthcare experience required.

Key Responsibilities

  • Address patient inquiries regarding appointments, wait times, and unexpected delays in a professional and timely manner

  • Complete patient registration according to clinic procedures

  • Use the patient management system to document arrivals and initiate accounts

  • Update daily appointment statuses (cancellations, no-shows, reschedules)

  • Coordinate room assignments based on arrival time, appointment type, and clinic workflow

  • Support licensed staff with non-financial aspects of admissions when needed

  • Assist with patient transport and required documentation

  • Collect and record patient biophysical and psychosocial information within clinic guidelines

  • Notify the RN or provider of abnormal findings

  • Verify that all requisitions include appropriate clinical, demographic, and billing information

  • Monitor clinic flow and adjust staffing assignments as needed to reduce wait times

About the Pavilion for Women

The Pavilion for Women is a leading obstetrics and gynecology facility offering comprehensive care for women, mothers, and infants. Services include advanced maternal-fetal medicine, specialized fetal diagnostics, and complex fetal surgical procedures. The facility is directly connected to Texas Children’s Hospital through a dedicated sky bridge, allowing seamless collaboration with pediatric specialists.

The center also houses private OB/GYN practices, fertility services, menopause care, and reproductive psychiatry, along with an expanding community-based OB/GYN presence.

Texas Children’s employs more than 15,000 professionals dedicated to excellence in patient care. We are an equal opportunity employer and evaluate all applicants without regard to disability, race, religion, gender, national origin, age, veteran status, sexual orientation, gender identity, marital status, or any other legally protected characteristic.

About Texas-Childrens-Hospital

Texas Children’s Hospital is a nationally recognized pediatric healthcare system based in Houston, Texas. It provides comprehensive care in pediatrics, women’s health, and maternal-fetal medicine, along with advanced research, education, and community programs. As one of the largest children’s hospitals in the United States, Texas Children’s is committed to delivering innovative, family-centered care and improving the health of children and women worldwide.