Job Description
Location: New Parkland Hospital
Schedule: Monday–Friday | 3:30 PM – 12:00 AM
Assignment: City of DeSoto
We are seeking an experienced Paramedic to serve on a Behavioral Health co-response unit. In this role, you will partner with a licensed social worker to answer 911 calls related to mental health crises, as well as selected community case management referrals. The team focuses on delivering compassionate, patient-centered care in the field while helping connect individuals to appropriate resources and services.
Position Overview
The Paramedic is accountable for delivering safe, evidence-based emergency care, ensuring precise patient assessment, and maintaining clear communication with healthcare professionals across pre-hospital and hospital settings. This role requires sound clinical judgment, strong collaboration skills, and strict adherence to established EMS and trauma protocols.
Qualifications
Education
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Completion of an accredited Paramedic (EMT-P) program
Experience
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Minimum of two (2) years in pre-hospital and/or emergency medical services
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Experience with a BioTel or air medical program preferred
Licensure & Certifications
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Current Texas EMT-Paramedic certification
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Valid Texas driver’s license
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Current CPR for Healthcare Providers (AHA, American Red Cross, or Military Training Network)
Key Skills & Competencies
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Thorough understanding of EMS, trauma, and BioTel clinical protocols
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Strong verbal and written communication abilities
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Ability to collaborate effectively with patients, families, EMS crews, physicians, and hospital teams
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Knowledge of regulatory standards and pre-hospital best practices
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Capacity to manage complex clinical scenarios using independent judgment
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Proficiency with BioTel systems and related equipment
Core Responsibilities
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Respond promptly to field communications through the BioTel system, triage calls, collect and document patient data, and guide paramedic teams according to approved protocols
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Coordinate patient transport and maintain communication with receiving facilities, ensuring smooth transitions of care
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Keep updated on EMS regulations, trauma guidelines, and institutional policies affecting field operations
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Maintain accurate and timely documentation within the BioTel database
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Foster collaborative relationships with EMS agencies, hospitals, fire departments, and law enforcement
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Participate in quality improvement initiatives and research projects to enhance pre-hospital care standards
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Support staffing needs as required and ensure readiness of work areas between shifts
Professional Accountability
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Identify opportunities to enhance workflow efficiency and patient satisfaction
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Stay informed of advancements in emergency medicine through continuing education and professional engagement
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Uphold compliance with all applicable laws, accreditation requirements, and internal policies
If you are passionate about combining emergency medical expertise with behavioral health support to make a meaningful impact in the community, we encourage you to apply.
