Overview
Job Overview
Westminster, a premier retirement community dedicated to providing compassionate, high-quality services to seniors, is seeking a dependable and service-oriented Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) to support resident safety and security.
This PRN position combines security, concierge services, and first-response responsibilities within an independent living community. The successful candidate will respond to resident emergencies, assist individuals who need immediate support, monitor facility safety systems, and help maintain a secure, welcoming environment where residents are treated with dignity and respect.
The position does not offer a regular schedule but may lead to part-time or full-time employment when an appropriate vacancy becomes available.
Key Responsibilities
Resident Safety and Emergency Response
- Promote the safety and well-being of residents, visitors, and employees throughout the community.
- Respond promptly to resident emergency pendant alarms and pull-cord calls.
- Act as a first responder when residents experience falls, medical emergencies, or other urgent situations, providing assistance within the scope of certification and training.
- Evaluate residents’ immediate physical, emotional, and social needs and communicate concerns to the appropriate personnel.
- Monitor the Simplex Fire Control Panel and respond to smoke, fire, electrical, and other building emergencies according to established procedures.
- Facilitate communication between residents, emergency responders, and relevant community staff.
- Report suspected abuse, neglect, and other resident safety concerns to the Residential Health and Wellness Director, supervisor, or Associate Executive Director.
Security and Facility Monitoring
- Monitor the building, parking areas, and interior and exterior grounds for safety concerns and security issues.
- Perform assigned security scan points using the MS Shift scanner.
- Enforce parking policies and issue parking violations when appropriate.
- Carry out building lockdown procedures when required.
- Assist with apartment access and unlock apartments when authorized and requested.
- Contact appropriate service providers during maintenance, mechanical, or facility emergencies.
- Maintain accurate incident reports, security records, and other required documentation while protecting confidential resident information.
Concierge and Resident Assistance
- Provide courteous, professional assistance to residents, visitors, and associates.
- Help residents and visitors enter and exit vehicles when needed and when it is safe to do so.
- Respond to requests for assistance in the lobby and other common areas.
- Perform minor housekeeping and maintenance tasks as needed.
- Help residents troubleshoot minor television issues and address other basic requests during assigned shifts.
- Maintain a welcoming, respectful, and service-focused environment throughout the community.
Required Qualifications
- Current Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification.
- Strong customer service and communication skills.
- Ability to respond calmly and professionally to resident emergencies.
- Ability to maintain confidentiality and handle sensitive resident information appropriately.
- Sound judgment, reliability, and a commitment to resident safety and well-being.
Preferred Qualifications
- Previous experience in security, concierge services, or a similar role.
- Experience assisting seniors or working in a retirement community, residential care environment, or other resident-focused setting.
- Familiarity with alarm systems, facility monitoring, emergency procedures, and incident reporting.
Schedule and Employment Opportunities
This is a PRN, on-call position without a guaranteed regular schedule. Associates may be considered for part-time or full-time opportunities when positions become available.
Employee Benefits
The following benefits are available to eligible full-time associates, subject to applicable plan terms:
- Medical, dental, and vision insurance.
- Employer-paid life insurance.
- Accident and critical illness coverage options.
- 403(b) retirement savings plan.
- Paid time off.
- Competitive pay.
- Eight-hour weekly Baylor bonus, where applicable.
- Double-time pay for holidays worked.
Benefits and eligibility may vary by employment status and applicable program requirements.
About Westminster
The Westminster Schools is a coeducational, independent Christian school in Atlanta, Georgia, serving students from pre-first through 12th grade and emphasizing academic excellence, character development, leadership, and service.