Overview

Organizational Overview

Minnesota Community Care is the largest Federally Qualified Health Center in the state, dedicated to expanding access to affordable, high-quality healthcare for the communities we serve. The majority of our patient population includes individuals from historically underserved backgrounds, with approximately 80% identifying as people of color and 61% experiencing limited financial resources. Our mission is rooted in equity, inclusion, and compassionate care.

Position Summary

The Medical Assistant/Clinic EMT plays a vital role in supporting clinical providers by delivering hands-on patient care in a diverse outpatient clinic environment. This position is responsible for assisting with daily clinical operations, providing direct patient support, and promoting overall health and wellness. Key functions include patient intake, vital sign collection, documentation, appointment coordination, and patient education.

Key Responsibilities

Individuals in this role are expected to competently perform the following essential duties. Reasonable accommodations may be provided to enable individuals with disabilities to carry out these responsibilities.

  • Escort patients to exam rooms and prepare them for their appointments

  • Collect, verify, and document patient information, including medical history, reason for visit, and vital signs

  • Accurately enter patient data into the electronic medical record while maintaining confidentiality

  • Prepare examination rooms and assist providers during diagnostic and treatment procedures

  • Execute clinical orders such as laboratory draws, medication administration, immunizations, EKGs, spirometry tests, and follow-up scheduling

  • Perform duties under established standing orders related to preventive and chronic care as part of team-based visit planning

  • Ensure exam rooms are properly stocked and organized with necessary medical supplies

  • Follow cleaning, disinfection, and sterilization protocols in compliance with OSHA and infection control standards

  • Respond appropriately and efficiently during urgent or emergency situations

  • Maintain required logs and routine safety checks, including equipment, temperature monitoring, and sterilization records

  • Organize tasks effectively to provide safe, timely, and efficient patient care

  • Monitor clinic safety and adhere to standard precaution practices

  • Communicate workflow updates and urgent issues to the clinic manager or registered nurse without delay

  • Support training and onboarding of new or extern Medical Assistant/Clinic EMT staff

  • Deliver respectful, patient-centered service that is culturally responsive and inclusive

  • Collaborate positively with colleagues across departments to support organizational goals

  • Comply with all organizational policies related to patient rights and confidentiality

Qualifications

  • High School Diploma or GED required

  • Completion of an accredited Medical Assistant or EMT training program

  • Prior healthcare experience preferred

Technical Competencies

A comprehensive list of required competencies may be obtained from the Director of Nursing. Core competencies include, but are not limited to:

  • Vital signs measurement

  • Immunization administration

  • Medical instrument cleaning, packaging, and sterilization

  • Hand hygiene practices

  • EKG and spirometry procedures

Knowledge, Skills, and Abilities

  • Reliable and committed to delivering a positive patient experience

  • Demonstrated commitment to diversity, equity, and inclusion

  • Strong written and verbal communication skills

  • Excellent interpersonal and teamwork abilities

  • Flexible and adaptable to changing clinical and organizational needs

  • Ability to manage priorities and multitask effectively

Work Environment and Physical Requirements

This position is based in a clinical healthcare setting and involves frequent movement throughout the facility. Employees may be exposed to patients with infectious conditions. The role may require temporary assignment at other Minnesota Community Care clinic locations. Physical demands include prolonged standing, walking, bending, kneeling, stooping, and other active movements throughout the workday.

Additional Information

This description outlines the general nature of the position and is not intended to represent an exhaustive list of duties. Responsibilities may be adjusted or reassigned as operational needs evolve, with or without prior notice.

Equal Employment Opportunity Statement

Minnesota Community Care is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We are committed to cultivating a workforce that reflects the diversity of the communities we serve and strongly encourage applications from women, people of color, veterans, and individuals with disabilities.