Overview

Job Overview

HCESD11 is seeking qualified EMS professionals to provide compassionate, high-quality emergency medical services in a demanding 911 response environment. The position delivers both basic and advanced prehospital care, assesses patients, determines appropriate treatment and transport options, and works closely with dispatchers, medical directors, and other public safety agencies.

This is a safety-sensitive position requiring dependable attendance, strong clinical judgment, emotional resilience, physical capability, and the ability to perform effectively during high-stress and life-threatening emergencies.

Key Responsibilities

  • Respond to emergency calls and provide professional prehospital medical care.
  • Assess patients and determine appropriate treatment protocols and resources.
  • Apply triage skills to prioritize patient care and manage emergency scenes efficiently.
  • Consider patient condition and requests when determining appropriate transport destinations.
  • Provide BLS and advanced patient care within certification, medical protocols, and scope of practice.
  • Operate cardiac monitors, oxygen and suction equipment, CPR equipment, and other emergency medical devices.
  • Administer medications and perform medical procedures as authorized by applicable protocols.
  • Communicate with EMS controllers and request additional resources when necessary.
  • Maintain accurate and complete patient care, incident, injury, accident, and operational documentation.
  • Safely operate and maintain ambulances and other emergency vehicles.
  • Inspect and maintain EMS vehicles, equipment, facilities, and surrounding areas.
  • Maintain all required EMS certifications, licenses, and continuing education.
  • Attend required training, meetings, and continuing education programs.
  • Follow HCESD11 policies, medical direction, state regulations, and applicable EMS laws.
  • Communicate effectively through the established chain of command.
  • Protect patient confidentiality and other sensitive information.
  • Participate in community outreach and public education programs.
  • Work cooperatively with police, fire departments, healthcare providers, and other public safety organizations.
  • Maintain a professional, courteous, ethical, and compassionate presence when interacting with patients and their families.
  • Perform other duties as assigned.

Minimum Qualifications

  • High school diploma or GED equivalent.
  • Must be at least 18 years old.
  • Completion of an approved EMT-Basic, EMT-Intermediate, or Paramedic program.
  • Current Texas EMS certification or eligibility for applicable Texas certification.
  • Valid Texas driver’s license.
  • Current American Heart Association Healthcare Provider CPR certification.
  • NIMS 100, 200, 700, and 800 certifications.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Ability to read maps and understand local, county, and state roadways.
  • Knowledge of Texas Administrative Code Chapter 157 and applicable EMS regulations.
  • Ability to meet additional requirements established by the Office of the Medical Director.
  • Must remain eligible to participate in federally funded healthcare programs.

Preferred Qualifications

  • Previous experience working in a 911 EMS system.
  • At least one year of full-time EMS experience.

Physical & Work Environment

This position requires employees to work in physically demanding and potentially hazardous environments. Duties may involve frequent lifting or moving of patients or equipment weighing up to 125 pounds, along with standing, walking, climbing, kneeling, crouching, crawling, reaching, and other physical activities.

EMS personnel may regularly work around extreme temperatures, noise, blood and bodily fluids, hazardous materials, fumes, confined spaces, mechanical and electrical equipment, traffic hazards, and other emergency-scene risks. Shift work, extended workdays, and frequent interaction with patients, coworkers, and the public are part of the position.

Safety-Sensitive Responsibilities

Employees must maintain the physical, mental, and emotional readiness necessary to provide emergency medical services safely and effectively. The position may involve exposure to traumatic injuries, serious medical emergencies, death, and other highly stressful situations.

The role requires reliable attendance, the ability to work nights, weekends, and holidays, and availability for emergency staffing needs, severe weather events, community emergencies, and natural disasters.

About HCESD11

HCESD11 provides emergency medical services and prehospital care to its community, supporting 911 emergency response, patient treatment and transportation, public safety operations, and community outreach.

 

About Harris-County-ESD-11

Harris County ESD 11 provides emergency medical services to residents and visitors across North Harris County, serving more than 700,000 people through its mobile healthcare and EMS operations.